BfN2022/56 NBH Voicemail Team Member – closing date 18/01/2022

Vacancy Reference: BfN2022/56

Job Title: NBH Voicemail Team Member

Salary: £9.50 per hour

Number of posts: 2 (hours may be shared between multiple post-holders)

Type of contract: Fixed term to 31/03/2022 with possible extension

Start date: 01/02/2022

Hours of work: 2 per week (must be worked 9.30am-11.30am or 11.30am-1.30pm on Saturdays)

Work location: Home

Responsible to: NBH Manager

Closing Date: 18/02/3033

Proposed Interview Date: 26/01/2022 (PM) and 28/01/2022 (PM) via Teams

Job information: 
Since March 2020, we have offered a voicemail service on the helpline.  This means callers to the helpline who are not answered immediately are given the option to leave a voicemail and request a callback.

We employed a small team of paid peer supporters to return these calls on a rota basis.  The team works in two hour shifts for four hours a day, seven days a week.

We have two vacancies on the voicemail team – both Saturday shifts: 9.30am-11.30am and 11.30am-1.30pm. 
We are specifically looking for individuals who are able to commit to one of these shifts on a weekly basis (there is some scope for occasional flexibility). 

Applicants must be currently active volunteers on the National Breastfeeding Helpline telephone service.

If you have any questions about the job roles or the application process, please email or telephone our HR Manager on 0844 412 0995