Supporterline
0844 412 4664
Supporterline in Bengali / Sylheti: 0844 856 4003 read more.....
The system will automatically connect you to your local BfN Registered Breastfeeding Supporter by recognizing the area you are calling from anywhere in the UK. The service operates from 9.30am to 9.30pm every day of the year*. Calls provided by BT will be charged at 5 pence per minute. A call set-up fee of 3 pence per call applies to calls from BT residential lines. Mobile and other providers’ charges may vary. *. Our system also accepts calls from mobile telephones (call charges from mobile telephones vary).If no-one can take your call, a message will tell you so. If the first Supporter is unable to take your call, you will be automatically transferred to a second Supporter (this may take a little longer to connect). Please remember your Supporter is a mum too and may have other commitments. She will try her best to answer your call as soon as she can.
Breastfeeding Network Supporters are volunteers who have done extensive training, and are also mothers who have breastfed their babies. They are able to provide a unique service that is complementary to that of health visitors, midwives and other health professionals. Breastfeeding Supporters are available at the end of the phone to give information and support to mothers who have challenges with breastfeeding, and will visit new mothers at home where possible.
You may prefer to drop-in to a BfN Breastfeeding Centre near you. To find out if there is a centre in your area please see our Breastfeeding Centre Locator or ring your local supporter on 0844 412 4664
If you ring from a mobile telephone your call will divert to a Supporter covering all areas of the country. It is unlikely that you will speak to someone in your local area, as the system is unable to identify local areas from mobile telephones. This also happens if you withhold your number when you call.
*Please note:
The Breastfeeding Network does not profit financially or generate any income from your call. To make sure we have nothing to gain from parent's choices we don't take money from companies connected with baby goods. This means that when you ring the Supporterline you will not be exposed to any form of commercial advertising or marketing.
Calls are confidential and we will answer your call as quickly as we can, you will not be left waiting in a queuing system.
Download a copy of our Supporterline Leaflet (130kB).