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National Breastfeeding Helpline

0300 100 0212



Frequently Asked Questions


Information sheet


Thousands of women and their families appreciate being able to speak to another mum, at the other end of the telephone, who has experience of breastfeeding and is able to offer information and support.


This is recognised by the Department of Health who provide funding for the National Breastfeeding Helpline. The Breastfeeding Network are pleased to be working alongside the Association of Breastfeeding Mothers to provide this service.


Breastfeeding is arguably the single most important public health measure on the planet, and yet so many women in the UK struggle to breastfeed. Access to good support and information is crucial and this is where the helpline comes in to support other services.


This service will work alongside services provided by the NHS, in the same way as the BfN works alongside the NHS in Primary Care Trusts and hospitals.


Breastfeeding is part of the normal experience of having a baby and not a medical situation. In our experience mum-to-mum support works really well as the volunteers are mums who have breastfed but who have also undergone training in order to support other mums. Some of the difficulties that women encounter are often social as well as practical. Of course if the volunteer believes that there is a medical cause for concern, a caller would be encouraged to seek medical help.


The helpline number is 0300 100 0212



The Breastfeeding Network Supporterline will continue to be available.



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