Compliments, Comments, Concerns or Complaints
The Breastfeeding Network is committed to ensuring its services are as good as they can be.
We welcome your compliments, comments, concerns or complaints about any of our services. There is a single point of contact about services provided by the Breastfeeding Network (BfN).
Our Compliments, Concerns and Complaints Panel are here to help solve problems and pass on compliments, comments, suggestions and concerns to improve our services. We want all users of our services to receive the highest quality help, information and support.
If you have received a particularly good service from us, please let us know. We will tell the volunteers or staff concerned.
Please tell us if any BfN service you have used has not met the high standards you expect. Sharing your concerns with us can help us to improve services for you and others in the future.
Contact us if you...
- Wish to compliment our volunteers, employees or particular services
- Want to give us some feedback
- Have a current concern or problem with the standard of help you have received with any of our services
Complaints are dealt with in the strictest confidence and are only discussed with the volunteers or employees involved and their supervisors.
Contact us by:
Download a copy of the BfN Compliments, Comments, Concerns or Complains leaflet.
